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In a context of increased demands regarding results, managers are regularly faced with situations of performance discrepancies. These situations can have multiple causes: lack of skills, loss of motivation, inadequacy for the position, organizational difficulties, relational or personal issues.
Accompanying the return to performance does not only consist of correcting a colleague. It is a key act of close management: it involves accurately diagnosing the situation, engaging in constructive dialogue, setting a clear framework, and co-creating a realistic action plan that is followed over time.
This training helps managers approach these situations methodically, with rigor and kindness, by developing a management style adapted to conversations involving high levels of human interaction.
One-day training program, adaptable to your company according to your context, HR practices, management challenges, and the number of employees to be trained. The training relies heavily on practical exercises based on real-life cases.
Possible workshops: sharing of lived experiences, identification of weak signals, equation of individual and collective performance, clarification of the role of the manager.
Possible workshops: preparation plan for the interview, working in pairs on powerful questions, training in factual feedback and assertive communication.
Possible workshops: training in formulating SMART goals, building a plan for returning to performance based on a specific case, formalizing the deliverables for follow-up.
Possible workshops: test or self-diagnosis of assertiveness, role-playing, active listening, constructive communication, posture coaching using the GROW method, the star of change.
They trained to return to performance
Thank you for this well-paced and practical training with immediate actionable steps.
Justine | Fnac-Darty
Thank you! Management training that goes beyond preparing the development plan.
Camille | Fnac-Darty
Excellent training! The content was relevant, practical, and directly applicable to everyday life. The animation was dynamic and very enjoyable.
Rym | CA PFM
Very good training that gives us many ideas to follow the return to performance.
Frédéric | CA PFM
What is a return to performance training?
Training to restore performance helps managers support a colleague whose performance or behavior is no longer at the expected level. It allows them to diagnose the causes of the discrepancy, conduct a constructive interview, and develop a follow-up action plan.
Who is this training aimed at?
This training is aimed at managers, line managers, team leaders or HR managers who face situations of underperformance. It is particularly useful for those who need to have sensitive conversations while maintaining a clear, fair and motivating framework.
How to support a co-worker with underperformance?
Accompanying a colleague who is underperforming requires first of all to objectively assess the facts and identify the causes of the discrepancy. The manager can then engage in a structured dialogue, co-create a realistic action plan, and implement regular follow-up.
What tools are used during the training?
The training allows for working with concrete tools: a diagnostic grid, preparation for the interview, factual feedback, powerful questions, SMART objectives, an action plan, follow-up rituals, a coach-like posture, assertiveness, and constructive communication in high-pressure situations.
How can we find the right balance between demanding and being kind?
The right balance lies in clearly setting expectations while creating the conditions for a useful dialogue. The manager learns to say things precisely, listen to reactions, hold the employee accountable, and create a supportive framework focused on action.
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