Customer cases

Client case: a strategic alignment seminar to engage the 140 leading managers towards 2027

SGS

Services (testing & certification)

Summary

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SGS is the world leader in testing, inspection and certification services.

With 99,500 employees (including 3,000 in France), the Group is spread across a network of more than 2,500 laboratories and agencies in 115 countries.

Founded in Switzerland in 1915, SGS draws on its 145 years of experience to help organizations achieve the highest standards in quality, compliance and sustainability.

The context: the SGS 2027 strategic plan

In April 2024, the Group launches its 2027 strategy: « Accelerate growth and establish trust ».

In a highly decentralized model, the challenge is clear: aligning the 140 top managers with the 2027 strategy and giving them the means to strongly engage their operational teams.

At the President’s initiative and in conjunction with the Strategy Department and the Human Resources Department, SGS France has entrusted talenco with the co-creation and co-animation of the Top 140 Seminar.

The objectives of the strategy seminar

The strategic alignment seminar, co-designed and co-facilitated by talenco, addressed several objectives:

  • Align The Top 140 on strategic issues 2027
  • Capitalize on the first ones success stories of the Group
  • Provide tools Concrete steps to transform each Business Unit
  • Strengthen the ability of managers to Communicate with impact
  • Developing leadership postures capable of engaging in transformation

3 days for the strategic alignment of leaders

Day 1 – Celebrating & inspiring: an introductory day to anchor the strategy in concrete and inspiring successes

  • Animation of the presentation of the trophies to celebrate the Group's achievements
  • Round tables « Success Stories »in rotating format
  • Sharing good business and management practices
  • Collective synthesis of key levers for performance and transformation

Day 2 – Aligning & experimenting: a day focused on experimentation to bring the strategy to life

Morning The members of the Top 140 aligned themselves with the 2027 strategic priorities during a plenary session moderated by the Management Committee, fostering a direct exchange on the performance, growth, and transformation challenges of the Group’s various activities.

Afternoon Through an immersive role-playing game in subgroups, the participants put themselves in the shoes of Business Unit managers facing a critical situation, in order to collectively build a concrete action plan, experience appropriate leadership styles, and learn how to mobilize energies around a common ambition.

Day 3 – Engaging & communicating: a third day to allow managers to onboard their teams with greater impact

  • Video testimonials from employees about commitment
  • HR intervention on engagement levers
  • DISC workshop and «rainbow» communication»
  • Interactive quiz and immersive theater
  • Debriefing on the key leadership positions: active listening, adaptability, universality

The most educational elements of our program

A seminar designed as an experience: Strategic plenary sessions, collaborative workshops, immersive games, and interactive theater.

Round tables in a rotating mode: 4 success stories analyzed from the business levers, key decisions, mindset, and cross-functional collaboration angles.

An immersive role-playing game with high intensity: Realistic simulation with « personae » maps, « favorable/adversarial winds» maps, a jury and a final pitch.

The DISC communication applied to the real world: Practical situations to learn how to adapt your message to all profiles.

The results and impacts on top managers

  • One clearened strategic vision and shared by the Top 140
  • One better understanding Concrete business levers
  • One Enhanced mobilization around the issues of performance and growth
  • One Increased competence on the leadership style and communication
  • One Dynamic collective renewed between business functions and support.

«The returns were excellent. For many, it was the best seminar they had attended. What emerged was an awareness of the power of the collective, the importance of soliciting the help of other departments or business lines in solving problems.»

Hélène Largement, Commercial Director, Marketing and Strategy at SGS France

Discover the testimony of Hélène Largement « A leadership seminar at SGS to bring the strategy to life with top managers »

Follow-up and perspectives

The collaboration between SGS and talenco continues in 2026:

  • Animation of the Top Managers 2026 seminar
  • Co-creation and animation of 2 modules of the course « Hub Manager » : «Operational Management of Resources» (1 day) and «Managing Collective Performance» (2 days)

Our partnership thus extends over time, serving the strategic execution and development of leaders. Thank you to the SGS group for its trust!

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