Customer cases

Case study: training managers and teams remotely on agile and collaborative working methods

PSA Group

Industry (automotive)

Summary

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The PSA Group (now Stellantis) is the first French car manufacturer, the second largest in Europe and a major player in the sector worldwide through its brands Peugeot, Citroën, DS, Opel and Vauxhall. Present in more than one hundred countries, the Group employs more than 200,000 people worldwide in 2019, of whom approximately 60,000 in France.

The Group is among the pioneers of autonomous and connected vehicles and today offers innovative solutions through a range of connected services and mobility offerings carried by the brand. Free2Move. Its activities also extend to automotive financing (PSA Finance Bank) and automotive equipment (Faurecia).

The context

The PSA Group has been engaged in a strategic growth plan « Push to Pass » to respond to the significant transformations in the automotive world. This plan represents a first step towards the Group’s vision: «To be a global automotive manufacturer at the forefront of efficiency and a leading mobility services provider for a lifetime customer relationship».

The PSA University is the entity within the Group that supports its employees in these transformations through numerous initiatives (content, webinars, workshops…). In this context and on the occasion of FNE-Training device, talenco was asked to train certain teams within the Group. more agile and collaborative practices at the service of new ways of working.

The stakes

With the help of talenco, the PSA University has defined Three axes to train managers and teams in the new working methods :

  • Tailor-made educational content to fully adapt to the missions and profiles of the employees.
  • Short training courses, implemented quickly, to enable an accelerated evolution of skills
  • Virtual classes accessible remotely using the Adobe Connect tool to take into account the multi-site context

Our support

To fully address the challenges facing the PSA University, talenco designed and delivered distance learning courses on 7 topics adapted to the Group's expectations and the needs of the participants:

  • 4 training sessions on new management: «Remote management: mobilizing your team around clear priorities with OKRs,» «Engaging your employees with the tools of 3.0 management,» «Facilitating effective team-based collective time,» and «Getting to know each other better to collaborate better with Process Com®»
  • 3 training sessions on agility and innovation: «Innovating with Design Thinking», «Successfully launching your product or service» and «Using graphic facilitation»

Each topic has been the subject of a 4-hour virtual course in 2 classes animated live by an expert consultant from talenco, with groups limited to 10 people to encourage interaction and practical application.

Thus, a hundred employees, distributed across eight PSA Group sites, were trained by talenco on the use of the card. in just 4 weeks for August and September 2020.

The average rating of the respondents in our satisfaction survey is 8.5/10.

« Easy-to-follow sessions that fly by! » (training management)

« Ultra dynamic training with numerous role-playing exercises, facilitating the implementation of the theoretical concept » (Process Com® training)

« A very good introduction for anyone who wants to avoid theoretical nonsense. The challenge of distance training is well covered by the trainer. » (training Design thinking)

« Very interesting exercises between sessions that allow you to put into practice the concepts covered in the training » (graphic facilitation training)

Our solution for the PSA Group

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