As part of the West 2022 Client Relationship Conference, Jean Baptiste Gouin, CEO of talenco and expert in the OKR method (Objectives & Key Results), he gave a conference on employee engagement through OKRs.
A workshop on the OKR method to support employee engagement
The OKR (Objectives and Key Results) They are a performance management method that is widely deployed in France at the moment.
This formidable approach of efficiency in deploying the strategic plans of a company or entity also allows for: develop strongly the collaborative commitment. To such an extent that the OKR method is increasingly being used for this purpose!
Jean Baptiste Gouin
Watch the free replay of our conference to discover the approach and understanding how it impacts team engagement… hence the customer relationship.
Workshop led by Jean Baptiste Gouin, CEO of talenco et expert des OKR
About the West Client Relations Salon
Since 2019, the West’s Customer Relations Salon It aims to enlighten the companies of the Grand West on The transformations of their customer relationship in the short and medium term, around four major issues:
- Capturing their client
- Knowing how to listen to your client
- Building and managing your customer relationship
- Engaging and retaining its customer community
Welcoming 40 exhibitors and more than 1,000 participants, The 2022 edition was rich in 12 conferences and participatory workshops completed by 1 plenary conference CSR in a committed client relationship. A collaborative appointment for sharing experiences, testimonies and know-how about the customer relationship !
