The Poitiers Mutual Insurance Company is an independent mutual insurance company with more than 490,000 members, 1,230 employees and more than 300 local agencies. The company designs, markets and manages Auto, Housing, Health, Life Accidents, Multi-Mobility and Pension insurance products for individuals and professionals.
The context of our IA HR mission
Faced with the evolution and rapid spread of generative artificial intelligence, Mutuelle de Poitiers Assurances wanted to Raising awareness and training its HR teams in order to better accompany change and anticipate the evolution of professions and the skills needs.
The objectives of the «AI awareness» initiative»
Several objectives have been identified to stimulate the HR department’s reflection on the issues surrounding artificial intelligence:
- harmonizing knowledge within HR teams,
- to understand the fundamentals of artificial intelligence in general and generative AI (IAGen) in particular,
- Projecting oneself as HR on the concrete use of generative AI in the different components of the profession,
- anchor the need to take up the subject and’anticipate the impacts on the other business functions.
The IA program for HR for the day
In February 2025, talenco he designed and hosted a day of awareness and action for HR teams around the issues and impacts of generative artificial intelligence.
This day enabled the theoretical insights to be translated into Concrete actions, directly applicable in the professional environment through various sequences:
- KEYNOTE: an interactive conference to better understand the fundamental concepts of generative AI
- PANORAMA: Inventory the formats generated by generative AI (texts, images, music, video, voice, etc.) and assess their relevance in terms of the deliverables to be produced
- ATELIERMastering ChatGPT and the techniques prompting (various prompt exercises)
- ATELIER : Experimenting with IAgen according to the participants’ HR use cases (practical exercises)
- Sensitization: reflection on the contribution of HR to the responsible use of AI Generative internally
The most educational ones talenco
The participants to this day were particularly able to appreciate:
test and optimize their Quick techniques on ChatGPT,
working on situation-based exercises based on RH use cases defined upstream,
challenge priority AI projects taking into account human impacts and challenges thanks to the MEDIA® method developed by talenco.
The results of our IA HR support
Overall satisfaction: 4.8/5
« Thank you. Magical, extremely passionate about the subject… thank you for your adaptability and your passion for the subject. I want to learn more about it! » Aurélie
«Bravo, very educational for non-initiates. Lots of avenues to explore. This training created the conditions for desire and curiosity. » Mireille
« Thank you for this rich and participatory day!» Valérie
« Thank you for this highly operational training that is completely tailored to our needs. I have learned a lot and I am seeing immediate improvements.» Edwige
The feedback from our AI expert
« This training was a rich experience where I had a lot of fun, both in the animation and in the exchanges with the participants. I have continuously adapted to very different profiles by accompanying the apprentices in a progressive and personalized way. Each participant has been able to find their place, progress at their own pace, and leave with use cases that can be applied in their professional practices.»
Guillaume Guichard, expert in AI and consultant for talenco
