- 2026 Enhanced Edition
- 11 concrete examples
- 22 inspiring pages
Our White paper in short
The concrete role of the manager in deploying the strategy
The indispensable rituals for driving performance
The key competencies of the effective manager of tomorrow
Testimonies from 2 executives of large groups
The major challenges for transformation from the banking insurance sector
In 2026, the players in the banking, insurance and mutual insurance sectors are operating in an environment marked by profound changes: acceleration of artificial intelligence, evolution of economic models, fluctuations in interest rates, strengthened regulatory constraints, multiplication and diversification of risks… not to mention ever-increasing customer expectations!
This framework requires constant adaptation and revision of strategies in order to remain competitive. However, Success in achieving deep transformation no longer depends solely on a clear strategic vision, but on the ability to implement it in a concrete way Aligning priorities, evolving management practices, developing skills and integrating technologies with discernment.
11 examples of accompaniment teams (strategy, management, AI, customer relations)
For almost 15 years now, Talenco accompanies large groups in the banking and insurance sector and mutual societies in their human and digital transformation, From BNP Paribas to Malakoff Humanis, then to AXA, Covea and MNH.
Based on the numerous measures we have implemented, we have selected 11 concrete cases of support in strategic management, change management, AI or customer relations who have contributed to the successful transformation of our clients.
Leading the strategic transformation
- Abeille Insurance: deploy the new strategic plan using the OKR method
- Société Générale: Managing large-scale business projects and prioritizing them
- BPCE Group: accompanying the evolution of the HRBP function
Transforming management practices
- CA-TS: Reconsidering the roles and positions of leadership managers
- Crédit Agricole Languedoc: accelerate the implementation of the culture of feedback
- CEGC: Raising awareness among managers about the challenges of generative AI
Integrating artificial intelligence
- MACIF: anticipating the impacts of AI and new technologies on the customer relationship
- Caisse d’Epargne Bretagne Pays de Loire: Raising awareness among HR teams about AI and its key use cases
- Poitiers Mutuelle Insurance: Putting HR teams into action around the challenges and impacts of AI
Strengthening cooperation for the benefit of the customer
- Groupama: developing cooperation in the customer relationship
- BPCE Payment Services: strengthening team cohesion for customer satisfaction
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These examples illustrate how transforming a strategic ambition into measurable and sustainable actions within the major organizations of the banking & insurance sector & mutual societies. Our success stories provide winning practices and effective strategies that are all valuable landmarks for achieving your own transformation.
This collective commitment, enriched by the experience of Talenco, has enabled us to align the company’s management body with values and behaviors that we all share.
Benoît RITZLER |Director Crédit Agricole Bretagne (ex DRH & Transformation CA-TS)
Our Witnesses exclusive
They testify in our white paper:
Xavier Stéphane DIRYTON
President and CEO DEKRA Claims International
First name Name
Function
First name Name
Function
Xavier Stéphane DIRYTON
President and CEO DEKRA Claims International
First name Name
Function
Xavier Stéphane DIRYTON
President and CEO DEKRA Claims International
Xavier Stéphane DIRYTON
President and CEO DEKRA Claims International
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Key elements of the White paper
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Information practices
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Managers hold a pivotal position in transforming strategic orientations into tangible results! Giving meaning, prioritizing actions, mobilizing teams… the success of strategic deployment largely depends on their ability to translate strategy into operational practices.
Jean Baptiste Gouin |Function
59 %
employees prioritize the balance between professional and private life
(source Gallup)
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About talentco
Born in 2012 from digital transformation, our consulting and training firm supports companies in managing the transformations associated with the changes in work methods and management.
Consultants. Experts.
customized missions per year
Accompanied companies
Sources
- Swiss HR Barometer 2024 (Executive Summary) by University of Lucerne, University of Zurich, and ETH Zurich
- Working Conditions Barometer 2025 (Baromètre Conditions de travail) by Travail.Suisse and the Bern University of Applied Sciences (BFH), Department of Social Work
- Swiss SME Study 2025 (Swiss SME Study) by Kearney, Swiss Export (Foreign Trade Association), Swiss Institute for Global Affairs, and Endress+Hauser
- Qualinsight Employee Wellbeing and Engagement Study 2025 by
- HR Swiss Benchmark Presentation
- Qualinsight RH Issues Report (Report on HR Challenges Study)
- Impact of the International Sector in Geneva (March 2024) by Fondation pour Genève, Ireg (HEG-Genève & University of Geneva) and LASUR (EPFL)
- Research Partners: Ireg (HEG-Geneva & University of Geneva) and LASUR (EPFL) by HR Today, the Observatory of Data and AI in Switzerland
Discover our success stories
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