{"id":28609,"date":"2024-12-05T09:00:48","date_gmt":"2024-12-05T08:00:48","guid":{"rendered":"https:\/\/www.talenco.com\/feed?post_id=28609"},"modified":"2026-10-26T17:27:58","modified_gmt":"2026-10-26T16:27:58","slug":"experience-of-employee-transformations-the-company-barometer-rh","status":"publish","type":"post","link":"https:\/\/www.talenco.com\/en\/publications\/articles-interviews\/experience-collaborateur-transformations-entreprise-barometre-rh\/","title":{"rendered":"The employee experience at the service of the company\u2019s major transformations (HR barometer)"},"content":{"rendered":"<p class=\"wp-block-paragraph\"><strong>The 2024 edition of <a href=\"https:\/\/lp.parlonsrh.com\/landing-page-barometre-2024\" rel=\"noopener\" target=\"_blank\">Employee Experience Barometer<\/a>, conducted by Parlons RH in partnership with Cornerstone, provides in-depth insight into practices and trends in the employee experience within French companies.<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">This 7th edition of the barometer is part of a <strong>context of multiple and intense transformations<\/strong> that affect organizations as well as their employees.<\/p>\n\n\n\n<div class=\"wp-block-media-text has-media-on-the-right is-stacked-on-mobile\"><div class=\"wp-block-media-text__content\">\n\n<p class=\"c-content__highlight wp-block-paragraph\">These \u00abGreat Transformations\u00bb, which include digitalization, advances in artificial intelligence, climate change and societal changes, are redefining the contours of the work experience and the expectations of employees.<\/p>\n\n\n<p class=\"wp-block-paragraph\">The study is based on the responses of 542 HR professionals (DRH, RRH, executives...) surveyed between December 2023 and February 2024. The respondents cover a wide range of sectors and company sizes, ranging from SMEs to large groups.<\/p>\n\n<\/div><figure class=\"wp-block-media-text__media\"><img fetchpriority=\"high\" decoding=\"async\" width=\"236\" height=\"300\" src=\"https:\/\/www.talenco.com\/wp-content\/uploads\/2024\/12\/visuel-barometre-experience-collaborateur-2024-parlons-rh.png\" alt=\"2024 Employee Experience Barometer: Let&#039;s Talk HR\" class=\"wp-image-28778 size-full\"\/><\/figure><\/div>\n\n\n\n<p class=\"c-content__framed wp-block-paragraph\">This barometer provides a fairly representative view of <strong>The adoption and evolution of employee experience practices in 2024<\/strong>, and to better understand how they influence companies' ability to cope with the major transformations currently taking place.<\/p>\n\n\n\n<div class=\"tc-embed\"><iframe loading=\"lazy\" src=\"https:\/\/www.youtube-nocookie.com\/embed\/A3bwj5qzZVM?si=b9-2htYAO1ZA1XSm&#038;enablejsapi=1\" title=\"2024 Employee Experience Barometer: Let&#039;s Talk HR\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe><\/div>\n\n\n\n<h2 class=\"wp-block-heading\"><a id=\"transformations\"><\/a>1. Organizations and professions impacted by major transformations<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\">Key figures<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n\n<li><strong>94 %<\/strong> Companies report that at least one key job has been significantly impacted by these transformations.<\/li>\n\n\n<li>In <strong>85 %<\/strong> Companies have received concerns and suggestions regarding work organization from their employees over the past 12 months.<\/li>\n\n\n<li>In <strong>2\/3<\/strong> Companies are transforming at least one key profession due to a shortage of skills and digitalization (excluding AI).<\/li>\n\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"850\" height=\"794\" src=\"https:\/\/www.talenco.com\/wp-content\/uploads\/2024\/12\/barometre-metiers-impacts-transformations-850x794-1.png\" alt=\"Transformations that impact professions\" class=\"wp-image-28787\" srcset=\"https:\/\/www.talenco.com\/wp-content\/uploads\/2024\/12\/barometre-metiers-impacts-transformations-850x794-1.png 850w, https:\/\/www.talenco.com\/wp-content\/uploads\/2024\/12\/barometre-metiers-impacts-transformations-850x794-1-300x280.png 300w, https:\/\/www.talenco.com\/wp-content\/uploads\/2024\/12\/barometre-metiers-impacts-transformations-850x794-1-768x717.png 768w\" sizes=\"(max-width: 850px) 100vw, 850px\" \/><figcaption class=\"wp-element-caption\">\u00a9 2024 Parlons RH \/ Cornerstone<\/figcaption><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>To remember<\/strong><\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n\n<li>The <strong>Major transformations<\/strong> which affect companies the most: digitalization, AI, climate change and the evolution of employee expectations.<\/li>\n\n\n<li><strong>Work organization, quality of life at work, purchasing power<\/strong> The main concerns of employees remain. But the impact of technological developments and climate change are not far away.<\/li>\n\n\n<li>The <strong>skills shortages and digitalization<\/strong> are the first factors of <strong>Transformation of professions<\/strong>, and therefore endangering the human capital of non-reactive organizations.<\/li>\n\n<\/ul>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"wp-block-paragraph\">\u00ab\u00a0<em>When there is a shortage, companies are driven to transform the modalities of work to make their jobs more attractive (hybridization), to automate part of the tasks (AI), or to have certain tasks performed by end consumers (digitalization). The shortage of skills tends to significantly boost productivity, pushing companies to invest.<\/em> \u00bb<\/p>\n<\/blockquote>\n\n\n\n<p class=\"c-content__cite c-cite wp-block-paragraph\"><strong><a href=\"https:\/\/www.linkedin.com\/in\/laetitia-vitaud-1058ba82\/\" rel=\"noopener\" target=\"_blank\">La\u00ebtitia Vitaud<\/a>,<\/strong> specialist in the future of work, lecturer<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><a id=\"changement\"><\/a>2. Employee experience policy at the heart of the company\u2019s changes<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">The barometer distinguishes two types of companies: those that <strong>\u00abpractitioners\"<\/strong>\u00a0\u00bb (66 % of the RH sample) who initiated a formal employee experience initiative, and the <strong>\u00abnon-practitioners\u00bb<\/strong> (34 %) which have not yet implemented such practices.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Key figures<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n\n<li><strong>72 %<\/strong> Proven practitioners have innovated in the field of <strong>individual management of courses<\/strong>, against <strong>29 % <\/strong>refractaires<strong>.<\/strong><\/li>\n\n\n<li><strong>74 %<\/strong> Proven practitioners have innovated in the field of <strong>collective culture <\/strong>meaningful, against <strong>38 % <\/strong>refractaires.<\/li>\n\n\n<li><strong>77 %<\/strong> Proven practitioners have innovated in the field of <strong>GPEC<\/strong>, against <strong>33% <\/strong>refractaires.<\/li>\n\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">To remember<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n\n<li>Companies that have implemented a policy around the employee experience have been more proactive than others since the Covid crisis in changing the way work is organized and in involving employees in the transformation process.<\/li>\n\n\n<li>Companies that have implemented a worker experience policy show greater resilience and adaptability.<\/li>\n\n<\/ul>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"wp-block-paragraph\"><em>\u00abThe more the HR professional is oriented towards collaboration, the more he or she will be the artisan of a collective culture that carries meaning. Meaning is one of the three fundamental needs of a quality employee experience, just as consideration and security are.\u00bb<\/em><\/p>\n<\/blockquote>\n\n\n\n<p class=\"c-content__cite c-cite wp-block-paragraph\"><a href=\"https:\/\/www.linkedin.com\/in\/anne-vonbank-01b14919\/\" rel=\"noopener\" target=\"_blank\"><strong>Anne Vonbank<\/strong><\/a>, Co-author of the book \u00abAt the heart of the collaborative experience\u00bb<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><a id=\"proactives\"><\/a>3. A collaborative experience approach to adapt to transformations<\/h2>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"850\" height=\"425\" src=\"https:\/\/www.talenco.com\/wp-content\/uploads\/2024\/12\/barometre-optimisme-entreprises-transformations-850x425-1.png\" alt=\"Optimism among companies regarding major transformations\" class=\"wp-image-28780\" srcset=\"https:\/\/www.talenco.com\/wp-content\/uploads\/2024\/12\/barometre-optimisme-entreprises-transformations-850x425-1.png 850w, https:\/\/www.talenco.com\/wp-content\/uploads\/2024\/12\/barometre-optimisme-entreprises-transformations-850x425-1-300x150.png 300w, https:\/\/www.talenco.com\/wp-content\/uploads\/2024\/12\/barometre-optimisme-entreprises-transformations-850x425-1-768x384.png 768w\" sizes=\"(max-width: 850px) 100vw, 850px\" \/><figcaption class=\"wp-element-caption\">\u00a9 2024 Parlons RH \/ Cornerstone<\/figcaption><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\">Key figures<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n\n<li><strong>81 %<\/strong> Proven practicing companies train their employees in <strong>Digitalization<\/strong>, against <strong>31 %<\/strong> for refractors and <strong>49 %<\/strong> Proven practitioners provide training on the consequences of <strong>climate disruption<\/strong>, against <strong>17 %<\/strong> refractaires.<\/li>\n\n\n<li><strong>96 %<\/strong> Confirmed practitioners (UX policy collaborators &gt; 3 years) are optimistic about their future. <strong>capacity to adapt to major transformations<\/strong>, against <strong>40 %<\/strong> companies that do not practice it.<\/li>\n\n\n<li><strong>Large groups form 2 to 3 times more<\/strong> their employees as SMEs in response to major transformations.<\/li>\n\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">To remember<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n\n<li>In the face of major technological, environmental and societal transformations, the <strong>practice of the collaborative experience <\/strong>is highly correlated with a <strong>Greater reactivity<\/strong>, one <strong>greater propensity to action<\/strong>, one <strong>Solid optimism<\/strong>.<\/li>\n\n\n<li>Companies that practice it know better where they are going, and display a higher degree of <strong>confidence in the future<\/strong>.<\/li>\n\n<\/ul>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"wp-block-paragraph\"><em>\u00abCompanies that commit themselves to improving the employee experience are resolutely moving towards the future. They recognize the importance of training their members on the challenges of digitalization and environmental issues. Unsurprisingly, this willingness to prepare and adapt translates into an optimistic vision of the future.\u00bb<\/em><\/p>\n<\/blockquote>\n\n\n\n<p class=\"c-content__cite c-cite wp-block-paragraph\"><strong><a href=\"https:\/\/www.linkedin.com\/in\/samuel-durand\/\" rel=\"noopener\" target=\"_blank\">Samuel Durand<\/a>, <\/strong>Speaker Future of Work and author of documentaries <em>Work in Progress <\/em><\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><a id=\"matures\"><\/a>4. Increasingly mature HR practices in terms of employee experience<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\">Key figures<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n\n<li><strong>95 % <\/strong>practitioners have indeed chosen at least one option that involves <strong>Listening to employees <\/strong>(collection of <a href=\"https:\/\/www.talenco.com\/en\/publications\/articles-interviews\/company-feedback-culture-manager-employee-communication\/\">feedback<\/a>, listening to expectations\u2026).<\/li>\n\n\n<li><strong>75 %<\/strong> Practicing companies have put in place a <strong>process of continuous improvement <\/strong>HR services.<\/li>\n\n\n<li><strong>Between 21 % and 43 %<\/strong> companies <strong>non-practicing<\/strong> However, they employ processes that resemble those of <strong>The employee experience<\/strong>.<\/li>\n\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">To remember<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n\n<li>The concepts <strong>of listening <\/strong>and of <strong>well-being at work <\/strong>They continue to dominate the practice of employee experience.<\/li>\n\n\n<li>Part of the non-practicing companies would actually be <strong>practitioners who don\u2019t know themselves <\/strong>!<\/li>\n\n\n<li>Employee experience initiatives focus on continuous improvement.<\/li>\n\n\n<li>The vast majority of practicing companies have implemented <strong>Transformative HR practices<\/strong>.<\/li>\n\n<\/ul>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"wp-block-paragraph\"><em>\u00abThe employee experience refers to the work experience. By using all possible levers to improve it, we improve the performance of the organization. A well-understood employee experience leads to increased revenue. It is in times of turmoil that we need to take care of people the most. The employee experience is a stabilizing and growth lever in difficult times.\u00bb<\/em><\/p>\n<\/blockquote>\n\n\n\n<p class=\"c-content__cite c-cite wp-block-paragraph\"><strong><a href=\"https:\/\/www.linkedin.com\/in\/bertrandduperrin\/\" rel=\"noopener\" target=\"_blank\">Bertrand Duperrin<\/a>, <\/strong>specialist and practitioner of the employee experience<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><a id=\"ecoute\"><\/a>5. Progress in measuring the effectiveness of the employee experience policy<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\">Key figures<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n\n<li><strong>74 %<\/strong> Companies that practice it follow labor satisfaction indicators generated by formal surveys.<\/li>\n\n\n<li><strong>55 %<\/strong> Companies that practice this are equipped with digital solutions to measure the well-being and quality of life at work of their employees.<\/li>\n\n\n<li>1 in 2 companies uses recurring feedback solutions.<\/li>\n\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">To remember<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n\n<li>Companies are strengthening their mechanisms of <strong>feedback<\/strong>, With particular attention to work organization and quality of life.<\/li>\n\n\n<li>Companies that practice it usually follow <strong>Relevant indicators<\/strong> to measure the effectiveness of their employee experience policy (job satisfaction, HR indicators, performance).<\/li>\n\n\n<li>However, listening to employees is still very often done through traditional means, and the digital HR equipment, although it is progressing, remains insufficient.<\/li>\n\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\"><a id=\"comprehension\"><\/a>6. A better consideration of employee experience in HR policy<\/h2>\n\n\n\n<div class=\"wp-block-media-text has-media-on-the-right is-stacked-on-mobile\"><div class=\"wp-block-media-text__content\">\n\n<p class=\"tc-media__legend wp-block-paragraph\"><em>\u00a9 2024 Parlons RH \/ Cornerstone<\/em><\/p>\n\n\n<h3 class=\"wp-block-heading\">Key figures<\/h3>\n\n\n<ul class=\"wp-block-list\">\n\n<li><strong>86 %<\/strong> respondents are \u00abvery good\u00bb or \"good\" at experiencing the employee experience.<\/li>\n\n\n<li><strong>87 %<\/strong> HR professionals in companies believe that the approach <strong>The employee experience <\/strong>is <strong>indispensable <\/strong>to cope with the <strong>major transformations<\/strong>.<\/li>\n\n\n<li><strong>70%<\/strong> HR professionals see the employee experience as a key factor <strong>a specific HR policy <\/strong>listening, evaluating and improving HR services for employees.<\/li>\n\n\n<li><strong>81 %<\/strong> Companies that practice it entrust the \u00abemployee experience\u00bb topic to <strong>DRH<\/strong>.<\/li>\n\n<\/ul>\n\n<\/div><figure class=\"wp-block-media-text__media\"><img loading=\"lazy\" decoding=\"async\" width=\"400\" height=\"584\" src=\"https:\/\/www.talenco.com\/wp-content\/uploads\/2024\/12\/barometre-atout-experience-collaborateur-transformations-400x584-1.png\" alt=\"The advantage of employee experience in the face of major transformations\" class=\"wp-image-28783 size-full\" srcset=\"https:\/\/www.talenco.com\/wp-content\/uploads\/2024\/12\/barometre-atout-experience-collaborateur-transformations-400x584-1.png 400w, https:\/\/www.talenco.com\/wp-content\/uploads\/2024\/12\/barometre-atout-experience-collaborateur-transformations-400x584-1-205x300.png 205w\" sizes=\"(max-width: 400px) 100vw, 400px\" \/><\/figure><\/div>\n\n\n\n<h3 class=\"wp-block-heading\">To remember<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n\n<li>Knowledge of the concept of employee experience is stabilizing at a high level, while also improving in quality.<\/li>\n\n\n<li>HR professionals understand the employee experience better, implement it better, and recognize it more confidently when it is deployed in their company.<\/li>\n\n\n<li><strong>HR professionals play a key role in supporting transformations<\/strong>, By adapting skills to new needs, in particular.<\/li>\n\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">The HR department, a great transformer thanks to the power of collaborative experience<\/h2>\n\n\n\n<p class=\"c-content__cite c-cite c-content__framed wp-block-paragraph\">This national barometer shows that <strong>Companies that invest in the employee experience are more agile and better prepared for the changes that are coming.<\/strong>.<\/p>\n\n\n\n<p class=\"c-content__cite c-cite c-content__highlight wp-block-paragraph\">Over the years and through the barometers, <strong>The employee experience <\/strong>asserts itself as <strong>The weapon of HR professionals <\/strong>to contribute their share to the building of the <strong>change.<\/strong><\/p>\n\n\n\n<p class=\"c-content__cite c-cite wp-block-paragraph\"><strong>Listening to employees, analyzing their feedback, and translating it into solutions<\/strong> that it be prioritized and implemented within a defined framework, evaluated and repeated: this is the only way to adhere as closely as possible to the imperatives that the<strong> major transformations<\/strong> Environmental, technological and societal factors weigh on companies.<\/p>","protected":false},"excerpt":{"rendered":"<p>En 2024, les entreprises investissant dans l\u2019exp\u00e9rience collaborateur s&rsquo;adaptent mieux aux changements et transformations !<\/p>","protected":false},"author":10,"featured_media":28761,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[104],"tags":[100],"case_study_category":[],"thematique-publication":[134],"class_list":["post-28609","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-articles-interviews","tag-old","thematique-publication-transformation-rh"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.talenco.com\/en\/wp-json\/wp\/v2\/posts\/28609","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.talenco.com\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.talenco.com\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.talenco.com\/en\/wp-json\/wp\/v2\/users\/10"}],"replies":[{"embeddable":true,"href":"https:\/\/www.talenco.com\/en\/wp-json\/wp\/v2\/comments?post=28609"}],"version-history":[{"count":0,"href":"https:\/\/www.talenco.com\/en\/wp-json\/wp\/v2\/posts\/28609\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.talenco.com\/en\/wp-json\/wp\/v2\/media\/28761"}],"wp:attachment":[{"href":"https:\/\/www.talenco.com\/en\/wp-json\/wp\/v2\/media?parent=28609"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.talenco.com\/en\/wp-json\/wp\/v2\/categories?post=28609"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.talenco.com\/en\/wp-json\/wp\/v2\/tags?post=28609"},{"taxonomy":"case_study_category","embeddable":true,"href":"https:\/\/www.talenco.com\/en\/wp-json\/wp\/v2\/case_study_category?post=28609"},{"taxonomy":"thematique-publication","embeddable":true,"href":"https:\/\/www.talenco.com\/en\/wp-json\/wp\/v2\/thematique-publication?post=28609"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}