{"id":18390,"date":"2022-02-28T14:00:52","date_gmt":"2022-02-28T13:00:52","guid":{"rendered":"https:\/\/www.talenco.com\/feed?post_id=18390"},"modified":"2026-10-26T17:27:03","modified_gmt":"2026-10-26T16:27:03","slug":"management-roles-management-skills","status":"publish","type":"post","link":"https:\/\/www.talenco.com\/en\/publications\/webinaires-evenements\/webinaire-management-roles-managers-competences-manageriales\/","title":{"rendered":"[Webinaire] Repenser les r\u00f4les des managers et les comp\u00e9tences manag\u00e9riales"},"content":{"rendered":"<p class=\"c-content__framed wp-block-paragraph\">  Free replay\u00a0 \u00a0   <strong>Credit Agricole TS<\/strong>, <strong>Abeille Insurance<\/strong> and <strong>The Voix du Nord<\/strong><\/p>\n\n\n\n<div class=\"wp-block-group tc-session is-layout-constrained wp-block-group-is-layout-constrained\">\n\n<h3 class=\"wp-block-heading\">60 minutes of video testimonials with:<\/h3>\n\n\n<ul class=\"wp-block-list\">\n\n<li>the <strong>Key roles of managers<\/strong> Facing the challenges of tomorrow<\/li>\n\n\n<li>the <strong>managerial skills<\/strong> to be developed as a priority<\/li>\n\n\n<li>the testimonies of <strong>Large groups in transformation<\/strong><\/li>\n\n<\/ul>\n\n<\/div>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>The profound changes and the health crisis of recent years have had a strong impact on companies, their organization, work methods \u2013 which have evolved towards a hybrid model between teleworking and in-person presence \u2013 and the expectations of their employees.<\/strong><\/p>\n\n\n\n<p class=\"c-content__highlight wp-block-paragraph\">In this volatile and uncertain context, managers play a key role in helping the company transform and in implementing its strategy. These challenges require <strong>Reconsidering the role of managers and redefining managerial skills<\/strong>\u00a0necessary to meet these challenges.<\/p>\n\n\n\n<p class=\"c-content__framed wp-block-paragraph\">What <strong>New challenges<\/strong> for managers? How to deeply review the <strong>Management reference frameworks<\/strong> ? What skills are needed to pass? <strong>from management to leadership<\/strong> ? Enjoy 60 minutes of testimonies in video on <b>The new roles of managers<\/b>\u2026 and discover our summary of the webinar below!  <\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><em>Broadcast recorded on Thursday, March 31, 2022 with the complicity of <a href=\"https:\/\/www.linkedin.com\/in\/cyrillechaudoit\/\" rel=\"noopener\" target=\"_blank\">Cyrille Chaudoit<\/a>, co-founder of talenco<a id=\"competences\"><\/a><\/em><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">1. Challenges requiring a transformation of management skills<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>The challenges faced by companies are numerous and varied, but all involve reviewing the roles, attitudes, and skills of managers\/leaders in order to embody and bring the company\u2019s project to life.<\/strong><\/p>\n\n\n\n<h3 class=\"wp-block-heading\">The company\u2019s adaptation to a new reality framework<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">The media sector, for example, has been transformed by digital transformation. For the group <a href=\"https:\/\/www.lavoixdunord.fr\" rel=\"noopener\" target=\"_blank\">The Voix du Nord<\/a>, It was necessary to face many challenges and to carry out a genuine transformation. <strong>Transformation to bring more transversality<\/strong> And to \u00abde-silotize\u00bb the organization. In 2021, a major transformation management plan was launched, involving the 180 managers in new, more agile and collaborative working methods.<\/p>\n\n\n\n<div class=\"wp-block-media-text has-media-on-the-right is-stacked-on-mobile\"><div class=\"wp-block-media-text__content\">\n\n<p class=\"tc-media__legend wp-block-paragraph\"><em>Gabriel d'Harcourt<\/em><\/p>\n\n\n<p class=\"wp-block-paragraph\">For <a href=\"https:\/\/www.linkedin.com\/in\/gabriel-d-harcourt-b95b2272\/\" rel=\"noopener\" target=\"_blank\">Gabriel d\u2019Harcourt<\/a>, General Director, \u00ab <em>There is no transformation without motivated, collective, involved and happy management.<\/em> \u00bbOh! This <strong>Management transformation plan<\/strong> is according to him \u00ab <em>a founding act<\/em> \u00bbfor all the company's managers...\u00ab <em>And this is just the beginning!<\/em> \u00bb.<\/p>\n\n<\/div><figure class=\"wp-block-media-text__media\"><img decoding=\"async\" width=\"115\" height=\"115\" src=\"https:\/\/www.talenco.com\/wp-content\/uploads\/2022\/02\/gabriel-dharcourt-la-voix-du-nord.png\" alt=\"\" class=\"wp-image-18425 size-full\"\/><\/figure><\/div>\n\n\n\n<h3 class=\"wp-block-heading\">The performance in question in a more agile organization<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">To meet the performance and competitiveness challenges linked to the arrival of new competitors (online banks, new banks), <a href=\"https:\/\/www.credit-agricole.com\/marques-et-metiers\/toutes-nos-marques\/credit-agricole-technologies-et-services\" rel=\"noopener\" target=\"_blank\">Credit Agricole Technologies and Services<\/a> (CA-TS) has embarked on a major transformation to bring the entire company into the digital age. <strong>Agile organization at scale with redefined roles<\/strong>.<\/p>\n\n\n\n<div class=\"wp-block-media-text has-media-on-the-right is-stacked-on-mobile\"><div class=\"wp-block-media-text__content\">\n\n<p class=\"tc-media__legend wp-block-paragraph\"><em>Marie-Christel Grandjanny<\/em><\/p>\n\n\n<p class=\"wp-block-paragraph\">\u00ab <em>We were able to accelerate Time To Market, triple the manufacturing time, improve the return on investment, and move from 5 management layers to 3 today.<\/em> \u00bbTestifies\u2019 <a href=\"https:\/\/www.linkedin.com\/in\/marie-christel-grandjanny-321453123\/\" rel=\"noopener\" target=\"_blank\">Marie-Christel Grandjanny<\/a>, Head of HR Development. \u00ab <em>To carry out this transformation, it was necessary to <strong>Re-think the roles, missions and attitudes of the 300 managers to make them true leaders<\/strong> of the new agile organization<\/em> \u00bb.<\/p>\n\n<\/div><figure class=\"wp-block-media-text__media\"><img decoding=\"async\" width=\"115\" height=\"115\" src=\"https:\/\/www.talenco.com\/wp-content\/uploads\/2022\/02\/marie-christel-grandjanny-credit-agricole-technologies-services.png\" alt=\"\" class=\"wp-image-18617 size-full\"\/><\/figure><\/div>\n\n\n\n<h3 class=\"wp-block-heading\">Aligning teams on a new strategy<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">As part of the acquisition of the company and a change in shareholder structure, and in a context of a health crisis, the group had to make certain changes. <a href=\"https:\/\/www.abeille-assurances.fr\" rel=\"noopener\" target=\"_blank\">Abeille Insurance<\/a> \u2013 former Aviva France \u2013 <strong>implement a new strategy, involve the entire company, and maintain the commitment of the teams<\/strong>.<\/p>\n\n\n\n<div class=\"wp-block-media-text has-media-on-the-right is-stacked-on-mobile\"><div class=\"wp-block-media-text__content\">\n\n<p class=\"tc-media__legend wp-block-paragraph\"><em>Jean-Fran\u00e7ois Ode<\/em><\/p>\n\n\n<p class=\"wp-block-paragraph\">For his HRD <a href=\"https:\/\/www.linkedin.com\/in\/jfo-drhaviva\/\" rel=\"noopener\" target=\"_blank\">Jean-Fran\u00e7ois Ode<\/a>, \u00ab <em>This was made possible thanks to our employees and managers who managed to keep things on track during this period<\/em> \u00bb. To face the challenges and <strong>Better support managers to relay the company strategy<\/strong>, A management framework has been defined and a training program has been deployed for the group's 450 managers. <em>(Read also our <a href=\"https:\/\/www.talenco.com\/en\/publications\/customer-cases\/abeille-assurances-banque-management-referentiel-managers\/\">customer case<\/a>)<\/em>.<\/p>\n\n<\/div><figure class=\"wp-block-media-text__media\"><img decoding=\"async\" width=\"115\" height=\"115\" src=\"https:\/\/www.talenco.com\/wp-content\/uploads\/2022\/02\/jean-francois-ode-abeille-assurances-aviva-115.png\" alt=\"\" class=\"wp-image-18543 size-full\"\/><\/figure><\/div>\n\n\n\n<h3 class=\"wp-block-heading\">The manager, catalyst of the transformation of the company<\/h3>\n\n\n\n<div class=\"wp-block-media-text has-media-on-the-right is-stacked-on-mobile\"><div class=\"wp-block-media-text__content\">\n\n<p class=\"tc-media__legend wp-block-paragraph\"><em>Jean Baptiste Gouin<\/em><\/p>\n\n\n<p class=\"wp-block-paragraph\">For <a href=\"https:\/\/www.linkedin.com\/in\/jean-baptiste-gouin-9b235719\/\" rel=\"noopener\" target=\"_blank\">Jean Baptiste Gouin<\/a>, CEO of talenco, \u00ab <em>The common point of all these issues is to implement a transformation of the company, and <strong>Today it is the manager who is the catalyst of this transformation<\/strong><\/em> \u00bb Management transformation projects are no longer a purely HR issue but a real company project and a lever for implementing the strategy.<\/p>\n\n<\/div><figure class=\"wp-block-media-text__media\"><img loading=\"lazy\" decoding=\"async\" width=\"115\" height=\"115\" src=\"https:\/\/www.talenco.com\/wp-content\/uploads\/2022\/02\/jean-baptiste-gouin-talenco-115x115-1.png\" alt=\"Jean Baptiste Gouin (talenco)\" class=\"wp-image-23379 size-full\"\/><\/figure><\/div>\n\n\n\n<p class=\"wp-block-paragraph\">In a constrained, uncertain and hybrid context, the manager\u2019s posture must evolve in order to:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n\n<li><strong>meeting the new expectations of employees<\/strong> and put themselves at the service of the team,<\/li>\n\n\n<li>Knowing how to manage in a format of <a href=\"https:\/\/www.talenco.com\/en\/publications\/articles-interviews\/organizing-advice-for-hybrid-working-models\/\">hybrid work<\/a> which is now becoming structural,<\/li>\n\n\n<li>to be able to <strong>to adapt constantly<\/strong>.<\/li>\n\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">In order to enable managers to assume these new roles, it is now essential to support them. But before embarking on a new initiative, it is necessary to understand the needs of the organization and the employees. <a href=\"https:\/\/www.talenco.com\/en\/training\/management-leadership\/\">Management and leadership training<\/a>, Therefore, it is essential to be clear about <strong>The main roles of the manager<\/strong> and to \u00abformalize\u00bb the postures, actions and skills expected... to be discovered in our white paper!  <a id=\"roles\"><\/a><\/p>\n\n\n\n<div class=\"wp-block-group tc-download is-layout-constrained wp-block-group-is-layout-constrained\">\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"900\" height=\"600\" src=\"https:\/\/www.talenco.com\/wp-content\/uploads\/2023\/05\/livre-blanc-management-900x600-1.jpg\" alt=\"\" class=\"wp-image-23053\" srcset=\"https:\/\/www.talenco.com\/wp-content\/uploads\/2023\/05\/livre-blanc-management-900x600-1.jpg 900w, https:\/\/www.talenco.com\/wp-content\/uploads\/2023\/05\/livre-blanc-management-900x600-1-300x200.jpg 300w, https:\/\/www.talenco.com\/wp-content\/uploads\/2023\/05\/livre-blanc-management-900x600-1-768x512.jpg 768w\" sizes=\"(max-width: 900px) 100vw, 900px\" \/><\/figure>\n\n\n<p class=\"tc-download__suptitle wp-block-paragraph\">Management white paper<\/p>\n\n\n<h3 class=\"wp-block-heading\">Management in the era of new work modes<\/h3>\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/www.talenco.com\/en\/publications\/white-papers\/livre-blanc-management-nouveaux-modes-travail\/\">Learn more<\/a><\/div>\n\n<\/div>\n\n<\/div>\n\n\n\n<h2 class=\"wp-block-heading\">2. A management framework to redefine the roles of managers<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\">Management frameworks at the service of management transformation<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>The management framework is an explicit foundation of the expected management culture and the role of the manager in implementing the company\u2019s project.<\/strong> This framework must be clearly established in order to then effectively evolve the roles and competencies of managers.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p class=\"wp-block-paragraph\">  Within the group <strong>Abeille Insurance<\/strong>, The management framework was built on the basis of extensive consultation (focus groups, surveys, individual interviews, collective work...) around 4 themes:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n\n<li><strong>support the commitment<\/strong> in time and create an environment of culture that promotes success,<\/li>\n\n\n<li><strong>improving continuously<\/strong> (this is where the approach of the framework comes in),<\/li>\n\n\n<li><strong>guide and accompany the transformation<\/strong>, Managing change over time, valuing projects and trusting employees,<\/li>\n\n\n<li>being clear about the vision and <strong>giving meaning<\/strong>, notably by communicating on a strategic level.<\/li>\n\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\">At the end of the first wave of training for the 450 managers, thanks in particular to this \u00ab <em>well-researched work before being broadcast<\/em> \u00bbThe managers came out,\u00ab <em>calm<\/em> \u00bb, and this is a very encouraging sign for the transformation of the group.<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"wp-block-paragraph\">\u00ab <em>Today at Abeille, it is the employees who propose and co-construct their goals with their manager.<\/em> \u00bb<\/p>\n<\/blockquote>\n\n\n\n<p class=\"c-content__cite c-cite wp-block-paragraph\">Jean-Fran\u00e7ois Ode<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p class=\"wp-block-paragraph\">  A <strong>The Voix du Nord<\/strong>, The support project began in 2021 for the 180 managers, starting with defining the main management guidelines: <strong>Search for agility<\/strong>, <strong>Accountability of managers<\/strong>, <strong>search for meaning and commitment<\/strong>\u2026<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">For Gabriel d\u2019Harcourt, \u00ab <em>The manager\u2019s position is not easy. He has a catalyzing role; he acts as a link between the management and the employees, but transformation is not possible without them.<\/em> \u00bb.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">At the end of the team training program, he notes with satisfaction that \u00ab <em>The fact that they were able to work together allowed people who had worked in the company for a long time to get to know each other without knowing each other. This also gives the desire to go further in the co-creation of goals and the sharing of the vision.<\/em> \u00bb.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p class=\"wp-block-paragraph\">  Chez <strong>Credit Agricole TS<\/strong>, The management framework has been defined to meet the challenges of driving performance and the transition to <a href=\"https:\/\/www.talenco.com\/en\/publications\/articles-interviews\/agility-scale-model-agile-organization-enterprise\/\">Agility at scale<\/a>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">This framework, inspired by the Agile Manifesto, was co-created with the Steering Committee and the Leaders around 6 dimensions: <strong>embark the teams<\/strong> and give meaning, help our employees grow, <strong>manager performance<\/strong> by empowering his teammates, <strong>Integrating the collective game<\/strong> internally but also with the client to respond quickly to needs, <strong>enable employees to innovate<\/strong> and grant them the right to make mistakes.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Finally, for Marie-Christel Grandjanny, \u00ab <em>A final very important dimension that goes well with the \u00abServant Leader\u00bb attitude is knowing how to question yourself, to show humility and to continue learning.<\/em> \u00bbToday, we are indeed witnessing a shift in the role of manager towards that of leader, and more specifically, as at CA-TS, a dual role of \u00ab\u00a0<em><strong>Change Leader<\/strong><\/em>\u00abwho will use his influence to facilitate the work of his team, and of \u00ab\u00a0<em><strong>Servant Leader<\/strong><\/em>\u00a0\u00bb at the service of his team to foster creativity and support performance.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">A co-constructed management framework for an effective training program<\/h3>\n\n\n\n<p class=\"c-content__highlight wp-block-paragraph\">At talenco, we are convinced that there is no transformation without a corporate project and without the involvement of the leaders and managers. The stakes are high. <strong>create a community of managers to bring all employees together around the company\u2019s project<\/strong>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">For Jean Baptiste Gouin, \u00ab <em>If we want to involve the General Directorate in a training plan for managers\/leaders, we must start with <strong>co-creating a management framework with the General Directorate, HR and managers<\/strong>, and not directly propose training modules<\/em> \u00bb.<\/p>\n\n\n\n<p class=\"c-content__framed wp-block-paragraph\">A clear management framework requires highlighting 4 key elements: <strong>Main roles of the manager<\/strong> (5 maximum), the <strong>Key acts<\/strong> in each of these roles, the <strong>postures or values<\/strong> to adopt each of these roles and the <strong>rituals<\/strong> associated with key actions.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">It is from this framework and the defined management roles that we will be able to build effective training programs (ideally, with a training module for each managerial role).<\/p>\n\n\n\n<p class=\"c-content__cite c-cite wp-block-paragraph\"><strong>To successfully transform the company and retain and attract talent, it has become imperative to evolve the management skills framework and review the ambition, role and support for managers. They are more than ever the key human factor for success in reconciling performance, well-being at work and societal commitment!<\/strong><\/p>\n\n\n\n<h3 class=\"wp-block-heading\">To go further, download our example of a management skills framework now!  <\/h3>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"300\" height=\"204\" src=\"https:\/\/www.talenco.com\/wp-content\/uploads\/2022\/02\/cadre-referentiel-managerial.jpg\" alt=\"\" class=\"wp-image-23412\"\/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1\" height=\"1\" src=\"https:\/\/www.talenco.com\/wp-content\/uploads\/2022\/07\/dot.png\" alt=\"\" class=\"wp-image-20094\"\/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"900\" height=\"350\" src=\"https:\/\/www.talenco.com\/wp-content\/uploads\/2022\/02\/webinaire-management-2022-900x350-1.jpg\" alt=\"\" class=\"wp-image-18981\" srcset=\"https:\/\/www.talenco.com\/wp-content\/uploads\/2022\/02\/webinaire-management-2022-900x350-1.jpg 900w, https:\/\/www.talenco.com\/wp-content\/uploads\/2022\/02\/webinaire-management-2022-900x350-1-300x117.jpg 300w, https:\/\/www.talenco.com\/wp-content\/uploads\/2022\/02\/webinaire-management-2022-900x350-1-768x299.jpg 768w\" sizes=\"(max-width: 900px) 100vw, 900px\" \/><\/figure>","protected":false},"excerpt":{"rendered":"<p>Watch the replay of our broadcast on managerial skills featuring the testimonies of CA-TS, Abeille Assurances and La Voix du Nord!<\/p>","protected":false},"author":11,"featured_media":18979,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[105],"tags":[100],"case_study_category":[],"thematique-publication":[121],"class_list":["post-18390","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-webinaires-evenements","tag-old","thematique-publication-pratiques-manageriales"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.talenco.com\/en\/wp-json\/wp\/v2\/posts\/18390","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.talenco.com\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.talenco.com\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.talenco.com\/en\/wp-json\/wp\/v2\/users\/11"}],"replies":[{"embeddable":true,"href":"https:\/\/www.talenco.com\/en\/wp-json\/wp\/v2\/comments?post=18390"}],"version-history":[{"count":0,"href":"https:\/\/www.talenco.com\/en\/wp-json\/wp\/v2\/posts\/18390\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.talenco.com\/en\/wp-json\/wp\/v2\/media\/18979"}],"wp:attachment":[{"href":"https:\/\/www.talenco.com\/en\/wp-json\/wp\/v2\/media?parent=18390"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.talenco.com\/en\/wp-json\/wp\/v2\/categories?post=18390"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.talenco.com\/en\/wp-json\/wp\/v2\/tags?post=18390"},{"taxonomy":"case_study_category","embeddable":true,"href":"https:\/\/www.talenco.com\/en\/wp-json\/wp\/v2\/case_study_category?post=18390"},{"taxonomy":"thematique-publication","embeddable":true,"href":"https:\/\/www.talenco.com\/en\/wp-json\/wp\/v2\/thematique-publication?post=18390"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}